1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on traderprepares@gmail.com. Alternatively, the Investor may call on 919746155991/9895848414.
2. A letter may also be written with their query/complaint and posted at the below mentioned address: trader prepares.Second floor.Pathuvana Tower.Near Kalamassery Police station. Kochi 682033.Kerala. India.
3. Clients can write to the research analyst at admin@traderprepares.com.if the customer does not receive a response within 14 business days of writing to the Client Servicing Team. The client can expect a reply within 14 business days of approaching research analyst.
4. For Any service related assistance or grievances you can reach us at traderprepares@gmail.com. We take minimum 14 working days to respond or to come up with the solution of your query. If you are unsatisfied with our response then you can escalate your issue to SEBI scores web / scores app. Further for any unsatisfactory resolution from scores you can reach out to smartodr .